Legal Virtual Assistant (ChatGPT | Intake | Lead Tracking)

About Us
Wobbe Tenant Law, PC is a growing tenant-side housing law firm based in San Francisco, CA. We fight for renters' rights and take our clients' situations seriously. We run a lean, professional operation and we're looking for a sharp, self-directed Virtual Assistant to become a key part of how we manage new client leads, track opportunities, and grow our reputation.
This is not a data-entry role. We need someone who thinks, uses good judgment, and takes ownership of their work without being micromanaged.

What You'll Do
1. Intake Analysis

Review incoming potential client inquiries for a tenant-side housing law firm
Run each intake through our ChatGPT-based intake analyzer using prompts we provide
Apply judgment to sort qualified leads from unqualified ones based on our criteria
Flag edge cases and communicate them clearly to the attorney

2. Lead Tracking & Pipeline Management

Maintain and update our lead tracking system in Airtable and our legal CRM Lawcus
Send the attorney timely reminders and status updates on leads being nurtured
Keep the pipeline organized so nothing falls through the cracks

3. Google Review Outreach

Follow up with clients after their matter closes
Send professional messages responding to Google reviews
Track who has been asked to leave a review and who has not

You Are a Great Fit If You:

Have strong written English — clear, professional, no grammatical errors
Are already comfortable using ChatGPT daily and understand how prompts work
Have experience supporting a law firm, legal professional, or professional services business
Are familiar with Airtable (strongly preferred)
Have experience with Lawcus or any legal CRM such as Clio or MyCase (a bonus, not required)
Are proactive — you send updates before being asked
Are honest and accurate with your time (we use LeanLaw for time tracking)
Can work independently and flag problems early rather than going quiet
Have reliable internet and a quiet, professional workspace
Are available weekdays between 3-5 pm PST.

This Is NOT the Right Role If You:

Need constant supervision or step-by-step direction to complete tasks
Are juggling 5+ other clients and cannot prioritize this role
Are not already using AI tools in your daily work
Have trouble maintaining consistent availability during agreed hours

To Apply
We read every application carefully. To be considered, you must do all of the following:

Write a 3–5 sentence cover note explaining specifically why you are a strong fit for this role — not a generic introduction
List the AI tools you use regularly and describe one specific example of how you used ChatGPT to solve a problem or improve a workflow
Tell us whether you have experience with Airtable, Lawcus, or any other legal CRM
Include your resume
Write the word "WTL" at the top of your application so we know you read this fully

Applications that do not follow these instructions will not be reviewed.

What We Offer

Consistent, long-term part-time work with a stable, mission-driven law firm
Opportunity to grow hours and responsibility as trust is established
A respectful, direct working relationship — clear expectations, honest feedback, no micromanagement
Weekly pay