Remote Ticket Audit & Billing Specialist

We are a growing Canadian transportation company looking to add a Ticket Audit & Billing Specialist to our remote team in the Philippines. You will work alongside our existing Philippines team and our Canadian operations staff to ensure freight tickets, rates, and invoices are accurate and processed on time. This role is critical to maintaining billing accuracy and protecting company revenue.

Key Responsibilities
Audit freight tickets and load documentation to ensure accuracy before billing
Verify that correct contract rates are applied to each haul
Identify missing or incorrect charges such as fuel surcharge, wait time, detention, or other accessorial fees
Prepare and send customer invoices accurately and on time
Monitor and track rate changes and customer-specific billing rules
Reconcile dispatch records, tickets, and billing data
Maintain organized billing records and audit logs
Work closely with dispatch and management to resolve discrepancies
Use Excel to track, reconcile, and analyze billing data

Requirements
Strong Excel skills (sorting, filtering, formulas, data review)
Excellent attention to detail
Ability to work independently and meet deadlines
Strong organizational and time management skills
Good written English communication skills
Comfortable reviewing large volumes of tickets and billing data
Ability to work both independently and as part of a remote team

Ideal Candidate
A self-starter who does not require constant supervision
Analytical and comfortable working with numbers
Able to quickly identify billing discrepancies or missing charges
Reliable internet connection and professional work environment