Property Manager

**Job Title:** Remote Property Manager / Virtual Assistant – 36-Unit Boarding House (Tech-Focused, Part-Time Start)

**Type:** Part-time (starting at 20 hours/week; potential to increase to full-time as we add properties/clients)
**Salary:** $500–$800 per month (negotiable based on experience, performance, and hours worked; equivalent to ~$6–$10/hour)
**Hours:** Approximately 20 hours/week to start, with flexibility for overlap during US Eastern Time business hours (owner in Ohio, USA). Reliable availability for tenant phone/email support during key times.

**Job Overview**
We manage a 36-unit boarding house in Dayton, Ohio (301 Troy Street), and are seeking a reliable, tech-savvy Remote Property Manager (VA) in the Philippines. Using digital tools like Rent Manager (core PM software), Payanywhere online payment portal, automated smart lock app, GoHighLevel (marketing), and Swann & Sonoff camera systems, you'll handle daily operations remotely—no on-site work. You'll manage tenant communications, payments, access, maintenance, and quality checks—**everything except final major decisions** (owner approves those). Full training on our systems provided. Great long-term opportunity as we grow.

**Key Responsibilities**
- **Tenant Support & Communication**: Handle all messages/inquiries (email, chat, phone) in clear, professional English; provide guidance on using Payanywhere online portal for payments; encourage tenants to switch to online (e.g., buy prepaid cash cards at Dollar General).
- **Payments & Collections**: Track/process online payments via Payanywhere portal; send reminders and weekly updates (amounts due, neighborhood events) via Rent Manager or GoHighLevel emails; perform collection calls/emails; log promises-to-pay and update resident records in Rent Manager.
- **Access Control**: Use smart lock app to remotely manage PIN codes, open/close hallway/entry doors and individual room doors (e.g., for forgotten keys or fingerprint issues); monitor entry/exit logs.
- **Resident Verification**: Request/upload resident selfies/photos to Rent Manager for profiles; maintain a no-last-name photo gallery for hallways (security/who-belongs); use photos to verify room access.
- **Maintenance & Work Orders**: Assign tasks (make-ready, repairs, projects, cleaning) to on-site crew (cleaning 6 days/week, part-time maintenance/facility manager) or contractors (coordinate with John) via Rent Manager work orders; follow up on progress; review checklists, photos, video footage for quality; rate/close orders.
- **Monitoring & Security**: Check camera system for building conditions/issues; report problems; download video clips occasionally (a few times/month) for i ---------- /evidence.
- **Marketing Assistance**: Use GoHighLevel for outreach to prospective residents (e.g., social media/Facebook/Instagram posts if experienced); assist with Rent Manager emails for current residents.
- **General**: Keep accurate records/reports in Rent Manager; enforce house rules; assist with onboarding as needed.

**Requirements**
- Previous experience in property management, virtual assistance, or similar (handling tenants, payments, maintenance preferred).
- Excellent spoken/written English—strong phone communication essential for tenant support.
- Highly tech-savvy and comfortable learning/using apps/portals (Rent Manager, Payanywhere, GoHighLevel, smart lock systems a plus; experience with Facebook/Instagram very helpful for marketing).
- Organized, proactive, detail-oriented; able to work independently with checklists.
- Reliable high-speed internet, quiet workspace, computer + smartphone (with good camera/mic for calls). We will ask you to run Ooma's free custom speed test ( ---------- ) plus a general one at speedtest.net (to our approximate location or a US server). We will ask you to share results and do a test call with us.

- Available ~20 hours/week with good overlap to US Eastern Time (e.g., mornings/afternoons your time).

**What We Offer**
- 100% remote work from anywhere in the Philippines.
- Competitive starting pay (~$500–$800/month) with room to grow as hours increase or we add properties.
- Full training and ongoing support on all tools.
- Long-term, stable role with potential bonuses for strong performance (e.g., high collections, quick issue resolution).

**How to Apply**
Please send your resume/CV and a short message (1–2 paragraphs) including:
1. Your relevant experience (property management, VA, tenant support, software like Rent Manager/GoHighLevel/smart locks).
2. Why you're interested in remote boarding house management with digital tools.
3. Your available hours per week and typical overlap with US Eastern Time.
4. Your current internet speed/setup.

We review applications promptly and respond to qualified candidates within 48 hours. Looking forward to hearing from you!