Real Estate Operations Assistant (Remote) – Data, Phones & Tenant Support

I am looking for an extremely organized, reliable, trustworthy, and detail-oriented assistant to help manage operational tasks for a real estate investment company that owns, and manages apartments, and motels across multiple states within the U.S

This role requires someone who is comfortable working with spreadsheets, organizing receipts, updating records, and communicating with tenants, & teammates by phone.

Responsibilities include, but are not limited to

• Track unpaid rent and maintain delinquency reports
• Call tenants to obtain updates on when rent will be paid
• Manage and update delinquency lists
• Organize and file photo receipts and payment documentation
• Log maintenance or task requests from RingCentral text groups and transfer them into Trello task boards
• Handle incoming calls and texts, routing messages to the appropriate tea ---------- mber when necessary
• Conduct research on products, services, laws, contractors, and vendors as requested
• Assist with social media marketing and online listings
• Create and organize digital folders, files, and documentation systems
• Perform basic bookkeeping tasks in REIHub, including attaching receipts and documenting transactions
• Enter and track tenant payments in Google Sheets

Required Skills

• Extremely organized and detail oriented
• Comfortable using Google Sheets daily
• Strong written and spoken English
• Comfortable making and receiving phone calls
• Able to work independently and follow systems
• Reliable internet connection

Preferred Experience

• Property management or real estate operations
• Bookkeeping or accounting support
• Experience using REIHub or other property management software
• Customer service or collections experience

Work Environment

• Fully remote position
• Must be available from 9am-5pm EST, & you will get paid for these hours, but actual work hours will be significantly less
• Long-term opportunity for the right person

To confirm attention to detail, please include the word "organized" in the first sentence of your application.

To Apply

Please include:

A short introduction about yourself, your experience, & why you would be a good fit.