Remote VA & Scheduling Coordinator (Building & Insurance Restoration) ???? Remote – Philippines ???? Full-Time |

Remote Administration & Scheduling Coordinator (Building & Insurance)
???? Remote – Philippines
???? Full-Time | 9:00 AM – 5:00 PM Sydney, Australia Time

We are an Australian Building and Insurance company seeking a highly organised and articulate Remote Administration & Scheduling Coordinator to join our growing team.

This role is critical to the daily operations of our business. You will assist with scheduling technicians, coordinating jobs, communicating with clients and insurers, and managing administrative tasks across multiple systems and portals.

We are looking for someone with excellent English communication skills, strong organisational ability, and the confidence to work in a fast-paced, high-responsibility environment.

Key Responsibilities

• Scheduling technicians and coordinating daily job allocations
• Managing job updates and administrative tasks across multiple systems
• Communicating with clients, insurers, and internal tea ---------- mbers
• Maintaining job notes, documentation, and workflow updates
• Assisting with job progress tracking and follow-ups
• Learning and managing new online platforms and job management systems

Requirements

• Excellent spoken and written English (clear and professional communication)
• Previous experience in administration, scheduling, dispatch, or coordination roles
• Experience working with trades, construction, or insurance companies is highly desirable
• Highly organised and detail oriented
• Ability to work in a fast-paced and sometimes high-pressure environment
• Strong problem-solving skills and ability to prioritise tasks

Technical Requirements

• Reliable high-speed internet connection
• Backup internet connection (mobile hotspot or secondary line)
• Quiet and professional work-from-home environment
• Reliable computer suitable for remote work

Working Hours

• Monday – Friday
• 9:00 AM – 5:00 PM Sydney (Australia) time

What We Are Looking For

We are looking for someone who is:
• Hardworking and proactive
• Well organised and dependable
• Quick to learn new systems and processes
• Able to take initiative and manage responsibilities independently

Experience with job management platforms, scheduling software, or insurance-related systems will be highly regarded.

If you believe you are the right person for this role, please apply with your resume and a short introduction about your experience with scheduling or administration.