Video Agency VA

The Role
We are looking for a sharp, dependable, and highly organized Virtual Assistant to join our core team. You will work directly alongside the Agency Owner and Client Success Manager to keep agency operations running smoothly. Your job is to take be deligated with tasks off the Owner's plate — so they can stay focused on strategy and growth — while ensuring nothing falls through the cracks.

This is not a passive role. We need someone who is proactive, communicates clearly, and can be trusted to execute tasks independently and on time, every single day.

What You'll Do
Mon-Friday 9-5 Pacific Standard Time
Backend Systems & Documentation
Build and maintain internal workflows, SOPs, and process documents
Organize and manage Google Drive file structures, slack channels, dropbox, zapier, etc for HRW Media and clients
Create templates, reference documents, and operational infrastructure

Automations & Integrations
Build and manage automations using Zapier and similar tools
Connect platforms to reduce manual, repetitive work
Troubleshoot broken automations and document all workflows built

Task Execution & Support
Complete same-day task assignments from the Agency Owner — reliably and accurately
Assist with any virtual tasks currently on the Agency Owner's plate
Flag blockers immediately and ask questions before making assumptions

Daily Reporting
Submit a detailed end-of-day (EOD) report in Slack every working day
Break down each hour of your workday — what you worked on and its status
Keep all task updates and communications in the #va-channel

Who We're Looking For
The ideal candidate is someone who takes real pride in their work. You don't need to be reminded twice. You meet deadlines, communicate proactively, and write with clarity and confidence.

Must-Have Qualities
Excellent written English — clear, professional, and polished with zero errors
Highly responsive — replies to messages within 1 hour during work hours
Self-motivated and reliable — no micromanagement required
Strong attention to detail — organized, accurate, and thorough
Proactive communicator — you flag problems early, not at end-of-day
Comfortable working independently across multiple tasks and tools

Required Skills & Experience
Proficient with Google Workspace: Drive, Docs, Sheets, Gmail
Experience with Zapier or similar automation/no-code platforms
Experience building SOPs, workflows, or process documentation
Strong organizational skills — you keep files, folders, and tasks clean and consistent
Minimum 2 years of experience in a VA, operations, or administrative role

Bonus (Not Required)
Experience with Monday.com for project and task management
Familiarity with Slack for team communication and workflow coordination
Hands-on experience with Go High Level (GHL) — CRM, automations, pipelines
Background working with marketing or creative agencies
Experience supporting a founder or business owner directly

We read every application carefully. To be considered, please send the following to ----------

A brief introduction about yourself and your relevant experience
2–3 specific examples of backend systems, automations, or SOPs you have built
A short writing sample (3–5 sentences) explaining why you're a great fit for this role
Your availability and time zone
Your expected monthly rate (in USD)