Marketplace Operations & Support Specialist (Rideshare Platform)

Driver Operations

Approve driver applications

Verify documents (license, insurance, vehicle)

Customer Support

Respond to rider issues

Handle complaints or refunds

Lost item reports

Platform Monitoring

Watch ride requests and driver supply

Identify busy zones or shortages

Basic Testing

Test the app when updates are released

Report bugs or issues

Admin Tasks

Update spreadsheets

Track drivers and support tickets
...Role is not starting yet, but accepting applications...
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