Appointment Scheduler & VA

We are looking for a highly responsive and detail-oriented Appointment Scheduler and Virtual Assistant to join our team. The ideal candidate will dedicate 80% of their time to scheduling appointments and assisting the sales team, and 20% to general administrative tasks. This role requires exceptional organizational skills, fast communication, and the ability to handle sales-related support tasks with professionalism and efficiency.

Responsibilities:
- Appointment Scheduling & Sales Support (80%)
- Schedule and confirm client appointments efficiently.
- Coordinate with the sales team to ensure smooth communication and calendar management.
- Conduct follow-ups with leads and clients to secure appointments.
- Assist with cold WhatsApp outreach and implement the Rule of 100 strategy to maximize outreach efforts.
- Track appointment success rates and report on scheduling performance.

General Administrative Tasks (20%)
- Handle basic virtual assistant duties such as data entry, email correspondence, and document organization.
- Maintain and update sales and client records.
- Perform ad hoc administrative support tasks as needed.

Requirements:

1. Fast Reply Times
Respond to WhatsApp messages within 20 minutes during working hours and within 1 hour outside working hours.

2. Product Knowledge
Willingness to learn and retain comprehensive knowledge about PSG packages.
Ability to answer FAQs accurately and confidently after research and training.

3. Sales Experience
Demonstrated success in appointment scheduling through emails or WhatsApp communication (provide examples).
Proven experience assisting sales teams in a supportive role.

4. Business Acumen
Strong problem-solving skills demonstrated through answering business brainteasers during the interview.

5. Cold WhatsApp (200 reach outs daily)
Ability to execute cold WhatsApp reach-outs efficiently with minimal guidance.


6. Internet Speed
Stable internet connection.

7. Positive Attitude
A likeable and positive demeanor that contributes to a collaborative and engaging work environment.

8. Appointment Scheduling Experience
Minimum of 6 months experience in appointment scheduling.
References and resume must validate previous experience (confirmation and phone call required with past employer).
9. Typing speed of at least 60 WPM for 30 seconds.

How to Apply:
- Send your updated resume along with references and a quick video introduction via loom and send it to ----------


Please note that we won't reply to applicants who don't do the above instructions. Thank you