Virtual Assistant – Co-Living Operations & Tenant Support

Part-Time | Remote | ~10 Hours per Week (Potential to Grow)

We are looking for a highly organized and proactive Virtual Assistant to support the operations of a growing co-living housing business. Our homes provide high-quality shared living environments for professionals and students, and we are building systems to scale.

This role is ideal for someone who enjoys operations, communication, and problem-solving. You will help manage listings, coordinate prospective tenants, and support current household members remotely.

This role will start at ~10 hours per week, with the potential to grow as the company expands.

Key Responsibilities:

Listing & Lead Management
~Post and manage room listings on platforms such as Facebook Marketplace, Zillow, Roomies, Craigslist, etc.
~Optimize listings with strong titles, photos, and descriptions
~Respond quickly to rental inquiries and pre-screen potential tenants
~Track leads and inquiries in a simple system or spreadsheet

Tenant Applications & Leasing
~Guide prospective tenants through the application process
~Coordinate scheduling for virtual or in-person walkthroughs
~Assist with onboarding once a tenant is approved
~Track move-ins, move-outs, and room availability

Tenant Communication
~Respond to tenant questions and messages
~Serve as a remote Household Supporter, helping maintain smooth communication
~Help reinforce house guidelines and community expectations

Maintenance Coordination
~Receive maintenance requests from tenants
~Collect details/photos and assess urgency
~Coordinate with local contractors or the on-the-ground household supporter

Household Operations
~Help ensure shared systems like the chore board stay organized
~Support the household supporter to ensure homes stay clean and functioning well
~Help track household needs and supplies

Marketing & Visibility
~Increase visibility of listings through posting groups and platforms
~Run or assist with simple Facebook Marketplace or Facebook Ads if needed
~Help rooms stay filled with high-quality applicants

Systems & SOP Development (Future)
~Help document processes as we grow
~Assist with building simple SOPs for operations, listings, and tenant communication

Ideal Candidate:

You would be a great fit if you:
~Are highly organized and detail-oriented
~Communicate clearly and professionally in English
~Are comfortable managing multiple conversations and tasks
~Can respond quickly and follow up consistently
~Are proactive and take initiative
~Have experience with property management, Airbnb, rentals, or lead management

Skills Required
~Strong written English communication
~Organization and task management
~Customer service mindset
~Basic spreadsheets or tracking systems
~Familiarity with Facebook Marketplace and listing platforms (preferred)

Work Schedule
~Approximately 10 hours per week
~Flexible schedule, but ability to respond to inquiries within reasonable timeframes is important
~Potential to grow into a larger role as operations expand

To Apply

Please include:
~A short introduction about yourself
~Your experience with customer communication or property/rental listings
~Your availability (hours per week)
~The word “Co-living” in the subject line so we know you read the full description