Fleet Operations Coordinator – Insurance, Violations & Client Support

Fleet Operations Coordinator

Turn n Go LLC
Remote Position

Shift: 4:00 PM – 12:00 AM EST

Turn n Go LLC is a growing vehicle rental company serving gig-economy drivers. We are seeking a reliable and detail-oriented Fleet Operations Coordinator to assist with after-hours operations, documentation management, and insurance compliance.

This role helps keep our fleet organized while ensuring clear communication with clients and vendors.

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Responsibilities

Mail & Violation Management

• Organize incoming mail such as toll notices, tickets, and violations
• Review violations and determine eligibility for appeal
• File appeals with toll agencies and vendors
• Maintain organized documentation and records of violations

Insurance Compliance

• Add renters to insurance policies
• Verify renter insurance coverage and documentation
• Ensure required insurance policies are active and paid
• Monitor insurance compliance and report missing or expired policies

Fleet Compliance & Maintenance Tracking

• Maintain a tracker for vehicle registrations and renewal deadlines
• Track annual vehicle inspections and notify management when renewals are approaching
• Monitor maintenance schedules based on mileage such as oil changes, tire replacements, and service intervals
• Keep accurate records of vehicle service history and maintenance documentation

Client & Fleet Coordination

• Communicate with clients to ensure clear communication during after-hours operations
• Assist clients with documentation and insurance questions
• Dispatch roadside assistance in case of a ---------- or emergencies
• Maintain organized records of fleet documentation and client files

Administrative Support

• Track operational activity using spreadsheets and logs
• Maintain organized digital filing systems
• Ensure fleet documentation is accurate and up to date

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Ideal Candidate

• Strong attention to detail
• Highly organized and process-driven
• Professional communication skills
• Comfortable handling documentation and compliance tasks
• Works well in a team environment and follows the chain of command
• Able to work 4 PM – 12 AM EST consistently

Experience working with insurance claims, documentation, or compliance is strongly preferred.

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How to Apply

To apply for this position:
1. Email your resume to
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2. CC:
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3. Use the subject line:
Fleet Coordinator Application
4. In your email include:

• Your resume
• A short introduction about your experience
• Confirmation that you can work 4 PM – 12 AM EST
5. To confirm you read the entire job description, please include the word Dispatch in your email.
6. Include a short 1-minute video introduction demonstrating your communication skills. In the video, briefly introduce yourself and simulate a task related to this role such as:
• Handling a mock roadside assistance call
• Explaining how you would assist a renter with a breakdown
• Demonstrating professional customer service communication

This video helps us evaluate communication skills, professionalism, and problem-solving ability.

Applications that do not follow these instructions may not be reviewed.

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Application Questions

In your email, please answer the following questions:

1. Organization

Describe how you would organize and track toll notices or violation tickets for a fleet of vehicles.

2. Insurance Verification

What steps would you take to verify that a renter’s insurance policy is active and valid?

3. Communication

How would you communicate with a renter if their car breaks down during your