VA

Computerized Appointment Scheduling for appointments

Schedule appointments in an accurate and timely manner according to the MD’s notes
Maintain knowledge of appointment scheduling practices
Maintain knowledge of appointment scheduling policies and procedures
4. Registration and Verification

Complete the registration process, including reviewing the registration information for completeness and accuracy and obtain further information, if necessary
Verify insurance eligibility, if necessary
Register patients in an accurate, efficient, and timely manner
Identify appropriate account type, e.g., Workers compensation, Motor Vehicle Accidents, etc.
5. Facilitate timely and accurate flow of communication within the clinic

Answer telephone and respond appropriately to the caller
Take and relay messages requiring follow-up to appropriate individuals
Prepare records and materials for new patient appointments
Assist with the clerical duties of the clinic, e.g., faxing information, making copies, etc.

Prior authorizations