Operations Assistant

Responsibilities

• Assist with managing a team of remote customer support agents
• Track agent attendance and schedules
• Help onboard new agents and assist with training coordination
• Monitor team performance and provide daily reports
• Respond to internal team messages and questions
• Help maintain organized records and documentation
• Support general administrative and operational tasks

Requirements

• Strong English communication skills
• Reliable internet connection and computer
• Ability to stay organized and manage multiple tasks
• Experience with remote teams or customer service is a plus
• Ability to work independently and meet deadlines

Compensation

Pay will depend on experience and performance. This is a long-term opportunity with room for growth as the company expands.