Customer Service Expert with Leadership Skills? Join Our Growing Canadian Airbnb Company!

WHY YOU’LL LOVE WORKING WITH US…

Coast & Host offers a professional, supportive working environment and is committed to ongoing training and development.

We have built strong systems to help streamline tasks and create operational efficiency.

We will support you every step of the way through onboarding and integration into our company.

We believe in long-term tea ---------- mbers and actively look for ways to help you grow and succeed in your role.

You won’t just be completing tasks, you’ll be playing an important role in the continued growth and success of our company.

THE ROLE WE ARE HIRING FOR

We are hiring a Virtual Assistant with Managerial and Coordination Experience.

This role includes customer service responsibilities, but also requires operational oversight and leadership support.
Your daily tasks will include:

- Responding to guest inquiries in a professional and timely manner
- Completing guest reviews
- Coordinating and overseeing Cleaning & Maintenance teams
- Airbnb listing management and monitoring
- Creating and improving company operations manuals and SOPs
- Tracking tasks and ensuring deadlines are met
- Identifying operational issues and helping implement solutions
- Supporting leadership with day-to-day operational management

We are looking for someone who can take ownership, think ahead, and help manage processes not just follow instructions.

THE IMPORTANCE OF THIS ROLE

- This role is a key operational position within our company.
- You will directly impact:
- Guest satisfaction
- Team coordination and efficiency
- Operational consistency
- Overall business growth
- The right candidate will help us maintain high standards while also strengthening and improving our systems as we grow.

WHY WE’RE A GREAT PLACE TO WORK

We offer high-end vacation rentals with a strong focus on customer experience.

We have a strong work ethic and value each of our tea ---------- mbers and the skills they bring. We provide detailed training, clear systems, and structured onboarding to help you succeed.

We encourage growth, accountability, and teamwork. We lead by example and support our team where they need it.

THE VALUES WE STAND BY

Customer experience is at the heart of our business.

We believe delivering an exceptional product for our guests creates memorable experiences they will cherish with friends and family.

- We stand behind our team
- We encourage training
- We support success
- We lead by example
- We work together

PAY AND HOURS
(These are negotiable)

The starting rate for this role will be between: $700–$800 USD per month
This position is available from: As soon as possible
This is a long-term position

Provisional Schedule (negotiable):

Monday – Friday
09:00 to 17:00 PST (Vancouver, Canada)

You will be available for at least: 30 hours per week

We will pay you weekly

You will receive time off for vacations (TBD)

We offer end-of-year bonuses based on performance

There is opportunity for increased responsibility and compensation over time.

NOW THE IMPORTANT PART – HOW YOU CAN APPLY:
If this role sounds perfect for you, we’d love to hear from you!

Please click this link to complete a short application form to get started:
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We’ll get back to you within 2 working days of us closing the job applications. You don’t need to send your CV/Resume or cover letter at this time. We’ll request this from you if required.

Orion Rodgers
Coast & Host Vacation Rentals