Debt Collector Specialist

Job Description:
We are seeking a highly motivated and experienced Debt Collection Agent to join our team. The ideal candidate will possess strong negotiation skills and have a proven track record in recovering delinquent accounts.

Key Responsibilities:
Contact debtors via phone, email, and mail to collect outstanding debts.
Negotiate payment plans and settlements in accordance with company policies and procedures.
Document all collection activities accurately and efficiently.
Conduct skip tracing to locate and contact debtors.
Able to achieve monthly collection goals.

Qualifications:
Must have at least 1 year of Debt Collection experience.
Strong negotiation skills with proven ability to recover delinquent accounts.
Experience with 3rd party collection is a plus, but not required.
Excellent communication skills.
Ability to handle difficult conversations with professionalism.
Strong organizational skills and attention to detail.
Proficient in Evolution, SecureCRM, Symplicity and other collection software.