Barista Service Crew

Roles & Responsibilities

•Prepare and serve coffee beverages, including espresso drinks, teas, and smoothies.
•Operate coffee machines, grinders, blenders, and other equipment safely and efficiently.
•Customize drinks according to customer preferences and dietary requirements.
•Greet customers warmly, take orders, and provide menu recommendations.
•Ensure a clean and organized workspace, including countertops, machines, and seating areas.
•Handle cash transactions and process payments accurately using the POS system.
•Maintain inventory levels and restock supplies as needed.
•Follow health and safety guidelines to ensure food and beverage safety.
•Collaborate with team members to create a positive and efficient work environment.
•Resolve customer inquiries and complaints with professionalism and courtesy.
•Uphold brand standards and maintain a welcoming atmosphere.

Requirements & Skills

•Graduate in Hospitality Management or HRM
•Previous experience as a Barista or in a customer service role preferred.
•Knowledge of coffee brewing techniques and espresso machine operation.
•Excellent communication and interpersonal skills.
•Friendly and approachable demeanor with a passion for customer service.
•Ability to work in a fast-paced environment and handle multiple tasks.
•Basic math skills for cash handling and order processing.
•Attention to detail and commitment to quality in beverage preparation.
•Availability to work flexible hours, including weekends and holidays.