Virtual medical front desk

Virtual Front desk medical service

Valley Pain Service is recruiting a virtual front desk to help managing our growing clinic. It is based in Seattle, Washington. Ideal candidate should be OUTGOING, EXCELELNT COMMUNICATION SKILLS AND EFFICIENT! Spanish Speaking is a plus!!

Job duties:

- Warmly communicating with patients over the phone
- scheduling appointments
- Making reminder calls
- Medication prior authorization (we will train)
- Fax sorting

Required skills/abilities:


- Attention to detail to schedule patients correctly
- Be kind and caring
- Excellent track record in customer service.
- Exceptional interpersonal skills that support respectful communication with patients, including the ability to interact positively with patients who may be upset or stressed.
- Initiative to optimize the work process should any issue arise.

Hours of operation
8:30 am- 5pm (half an hour break in between), Mon through Fri, Pacific Time Zone,

Experience:
Customer service: 1 year (Preferred).