Student Services Coordinator

OnStage School of Music – U.S.-Based Company

Remote (Philippines)
- Schedule:

Monday–Friday: 2:00 PM – 8:30 PM EST

Weekend rotation required

Saturday: 8:30 AM – 5:00 PM EST

Sunday: 11:00 AM – 6:30 PM EST

About OnStage

OnStage School of Music is a family-run music school in the U.S. serving hundreds of families. Our admin team focuses on clear communication, organization, and providing a warm, professional experience for parents and students.

The Role

We are looking for a Student Services Coordinator who enjoys talking with people, solving scheduling issues, and keeping systems organized.

This role involves frequent phone calls with U.S. parents, real-time problem-solving, and multitasking in a fast-paced environment.

Key Responsibilities

Answer phone calls and assist parents professionally

Manage lesson scheduling, changes, and student records

Respond to parent questions via phone, text, and email

Communicate schedule updates with teachers

Support weekend operations remotely

Assist with internal admin projects

Requirements

Excellent spoken and written English

Comfortable on the phone and confident with U.S. callers

Strong attention to detail and multitasking skills

Organized, calm, and professional under pressure

Reliable computer, headset, and fast internet

Experience with Google Workspace and spreadsheets

Why Work With Us

Fully remote, stable part-time role

Friendly, supportive team environment

Clear systems and structured training

Long-term growth opportunity

How to Apply (Required)

Please submit:
1 A short intro video explaining why you’re a good fit for OnStage
2 Your 3-minute typing test result (medium text) from ----------
3 Your weekly work availability confirming required hours

Incomplete applications will not be considered.