Sales & Social Media Support Coordinator

About the Brand
Mahogany Escapes is a growing travel brand specializing in curated group experiences — including tennis tournaments, international travel, and elevated lifestyle trips from black women.
We are actively selling multiple group trips and are seeking a detail-oriented VA to support social media execution, lead tracking, follow-up, and light marketing support to help fill trips efficiently.
This is an execution-focused role designed to support visibility and bookings.

Primary Responsibilities
1. Social Media Execution (Visibility Support)
Create Canva graphics and carousel posts
Format and edit Instagram Reels (captions, light transitions, music if needed)
Format captions cleanly (spacing, emojis, hashtags)
Schedule posts via Metricool or Meta Business Suite
Ensure consistent posting cadence
Monitor engagement and move interested users into DMs


2. Lead Tracking & Follow-Up (Revenue Support)
Track all incoming leads from DMs, forms, and comments
Maintain organized lead tracker or CRM updates
Respond to trip inquiries within 24 hours using templates
Send trip details and invite prospects to schedule calls
Send deposit and installment reminders
Follow up with interested leads who have not completed booking


3. Basic CRM Support
Update tags in GoHighLevel (or similar CRM)
Maintain organized contact lists
Notify founder of high-interest prospects
Assist with simple lead magnet tracking if needed


Required Qualifications
Strong written English
Canva proficiency
Metricool or similar social scheduling platform
Experience editing short-form video
Experience with social scheduling tools
Comfortable tracking leads in spreadsheets or CRM
Highly organized and detail-oriented
Able to respond promptly during EST overlap hours

Strongly Preferred
Experience creating and scheduling Facebook or Instagram ads
Familiarity with ad copy formatting and basic audience setup
GoHighLevel experience (forms, tagging, basic automation)
Experience supporting trip launches or group travel
Sales support or customer follow-up experience

What We Offer
Flexible remote work schedule
Direct access to the founder
Opportunity to grow with a scaling travel brand
Increased hours as bookings and launches grow
Long-term potential for the right candidate

Schedule
10 hours per week
Flexible schedule with EST overlap required
Weekly 20-30 minute check-in
Opportunity to increase hours as bookings increase

To Apply, Please Submit:
Resume highlighting relevant experience
Short paragraph (5–7 sentences):
Why are you interested in this role, and what experience do you have supporting social media, lead tracking, or sales follow-up for a travel or service-based brand? What makes you a strong fit for this role?

Sample response to the inquiry below:
“Hi! I’ve been following your Australia trip and I’m really interested, but I’ve never traveled internationally with a group before. I’m a little nervous about traveling with people I don’t know and not sure if this is right for me. Can you tell me more about what the experience is like and who typically joins your trips?”
Your response should be warm, professional, and encouraging — as if you are representing the brand.
If you have experience running or setting up social media ads, briefly describe your experience.


We will review applications on a rolling basis and interview top candidates within two weeks.

What Happens After You’re Hired
Week 1: Guided Onboarding + Immediate Execution
You will review brand guidelines, templates, and systems while beginning to schedule social posts and track incoming leads under founder oversight.
Week 2:
Fully manage social scheduling, engagement responses, and lead tracking using provided frameworks.
Month 2+:
Operate independently with weekly check-ins and clear performance expectations tied to consistency and responsiveness.
“This is a contract position. Payment is made bi-weekly via Wise or PayPal.”