Lead Qualification Assistant & Client Operations.

Role: Client Operations & Lead Qualification Assistant

We are a premium b biomedical & rehabilitation consultancy helping high-performing professionals resolve chronic shoulder and back pain through a structured 12-week system.

We are looking for a highly organised, detail-oriented assistant to manage inbound leads and client operations.

Responsibilities:

• Manage Instagram and email inquiries using structured scripts
• Send qualification form to potential clients
• Review submissions and organise case summaries
• Maintain CRM pipeline
• Book qualified leads into strategy calls
• Manage follow-up messages
• Assist with onboarding documents and scheduling

Requirements:

• Strong written English
• High attention to detail
• Comfortable using Notion / Google Drive / CRM tools
• Calm, professional communication style
• Ability to follow structured systems

This is a long-term role with growth potential.