APPOINTMENT SETTER

**Position: Appointment Setter**

**Company:** American Income Life

**Job Type:** Full-Time / Part-Time
**Location:** Remote


**Job Overview**

We are seeking motivated and professional Appointment Setters to support our licensed agents by scheduling appointments with qualified leads. This role focuses strictly on setting appointments — no selling required.

Appointment Setters will be contacting provided leads that include:

* Union members
* Credit union members
* Association members
* Current American Income Life policyholders

Your primary responsibility is to connect with these individuals, provide a brief overview of the purpose of the call, and schedule a time for them to speak with one of our licensed agents.

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### **Responsibilities**

* Make outbound calls to provided leads
* Professionally introduce the purpose of the call
* Schedule appointments for licensed agents
* Accurately document call outcomes and appointments
* Maintain a positive and professional tone on every call
* Meet daily and weekly appointment-setting goals

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**Qualifications**

* Previous customer service experience (any industry)
* Prior phone experience preferred (call center, collections, sales support, scheduling, etc.)
* Strong verbal communication skills
* Clear and confident speaking voice
* Reliable internet connection and quiet work environment
* Self-motivated and dependable

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**Compensation**

* Competitive hourly pay and/or performance-based incentives (details discussed during interview)


**Application Process**

To be considered, applicants must submit a short voice recording introducing themselves and explaining their previous customer service or phone experience. This recording is required before the hiring manager will schedule an interview.

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If you are professional, confident on the phone, and enjoy helping connect clients with the right representative, we encourage you to apply.