Customer Service & Scheduling Assistant (Phone + Email) – US Home Service Company

Hello!
We are a growing pest control company based in Chicago, Illinois (USA). We help homeowners solve problems like mice, roaches, ants, and bed bugs.

We are looking for a reliable long-term tea ---------- mber who will become the front office of our company. You will be answering incoming customer calls, responding to emails and text messages, and scheduling appointments for our technicians.

This is not cold calling. Customers are contacting us first and need help booking service.

Your role is very important — you will be the first person customers speak with and will help guide them to schedule service.

We will fully train you with videos and scripts.

We want someone who is friendly, calm, organized, and comfortable speaking with custome