E-commerce Operations Assistant

We are looking for a highly reliable, proactive, and detail-oriented Operations Assistant to become the right hand of our fast-growing e-commerce brand (French market).

This is a key position inside the company. You will handle important daily operational tasks and help the business run smoothly. If you perform well, this role comes with long-term stability, growth opportunities, and performance-based bonuses.

Main Responsibilities:
– Moderate and reply to comments on our Meta (Facebook/Instagram) ads.
– Respond to customers via WhatsApp and other messaging channels.
– Assist with basic bookkeeping and organization of financial records.
– Check and verify supplier/agent invoices.
– Handle repetitive operational tasks to free up the founder’s time.
– Support and manage the Customer Support team when email volume is high, or when needed

Requirements:
– Highly organized and detail-oriented.
– Strong written communication skills.
– Proactive and able to work independently.
– Comfortable managing multiple tasks.
– Experience with e-commerce is a plus.

This is not just a task-based job. We are looking for someone who wants to grow with the company and take real responsibility.