SUCCESS MANAGER

This is not a VA job. This is the engine room role. You earn $100 every time any rep on the team closes a deal, because you made sure the machine that produced that deal was working correctly. As the team scales, your override income scales with it. You also earn a small residual for every client that stays on the monthly care plan, which means your income compounds as long as you keep the team performing and clients retained.

What You'll Be Doing
You are the operating layer between the sales team and the founder. The founder should not be dealing with day-to-day rep questions, call quality issues, or CRM hygiene problems. That's your job. You start every morning by checking that the calendar has open slots, leads are loaded, and yesterday's calls are logged. Then you pull call recordings and audit them, 10 per setter, 5 per closer, every day.

You enforce the rules: no disposition logged means no commission, and you are the one who holds that line. You post the weekly scoreboard every Friday. You run the one-hour Sales System Review each week with the team. You approve or reject the weekly lead list. You own the pipeline, if a deal is stuck or a stage is wrong, you catch it within 24 hours.

You do not source leads. You do not build automations. You do not do client installs. You do not close deals. Your job is to make sure the people doing those things are doing them correctly, and to catch problems before they reach the founder.

Hard Disqualifiers
If you have never managed or supervised a team, this role is not for you yet. If you would not be comfortable telling a rep their commission is held because they didn't log their calls, this role is not for you. If you need someone to check your work daily, this role is not for you. This position requires someone who runs toward problems, not away from them. The Loom question about the underperforming setter is the actual interview. Answer it well and you're most of the way there.

How to Apply
01
Record a 90-second Loom. Tell us your name and your experience managing or supervising a sales or operations team. Then answer this question live on camera: "A setter on your team has missed their dial minimum for two days in a row. What do you do?" How you answer tells us more than your resume.
02
Send your Loom link with your application. No Loom = no review. No exceptions for any reason.
03
If your Loom passes, you'll receive the full team playbook to review and a short written scenario test within 48 hours. Pass the test and the role is yours.