Remote Customer Service Representative (RV Parks – US Hours)

I am looking for a confident, tech-savvy Customer Service Representative to manage reservations and deliver exceptional guest service for my RV parks. This is a fully remote position. You must have reliable high-speed internet and a quiet, professional workspace.

Responsibilities:
• Manage reservations and bookings using CampSpot and other booking platforms
• Respond promptly and professionally to guest inquiries
• Resolve guest concerns and coordinate with on-site teams and service providers
• Maintain clear and professional communication
• Handle multiple tasks during busy periods

Requirements – APPLY ONLY IF YOU MEET ALL:
• Excellent English communication skills (spoken and written)
• Confident speaking with US-based guests
• Tech-savvy and able to learn new systems quickly
• Reliable high-speed internet (backup connection preferred)
• Quiet, distraction-free workspace
• Available during US business hours
• Strong problem-solving and ability to work independently
• Hospitality, property management, or call center experience

Preferred (but not required):
• Experience with CampSpot or similar booking systems

Application Instructions – READ CAREFULLY
Incomplete applications will NOT be reviewed.

Send the following to: ----------
Updated resume
1–2 minute short video introducing yourself and explaining your experience
Any portfolio or proof of relevant experience

Subject line format:
CSR Application – [Your Full Name] – RV

In your email, include the word “Mountain” in the first sentence so we know you read the full job post.

Immediate start required — must be ready within one week.
Rate is negotiable based on experience.