Weekend Home Care Scheduler & Billing Support (Remote, Part-Time)

Responsibilities:
Weekend Coverage

Answer incoming office calls professionally

Handle caregiver call-offs

Contact backup caregivers to fill shifts

Update schedules in AxisCare

Document all call notes

Escalate emergencies as needed

Weekly Administrative Support

Verify claims weekly

Run billing and scheduling reports

Review missed clock-ins / EVV issues

Follow up on documentation errors

Communicate issues to management

Requirements:

Experience working with a U.S. home care or home health agency

Experience using AxisCare (preferred)

Understanding of EVV, claims verification, and caregiver scheduling

Strong English communication skills

Comfortable answering and making phone calls

Reliable internet & quiet workspace

Available weekends (required)