Full-Time Remote Receptionist – Pediatric Office

We are a pediatric office in New York looking for a full-time remote receptionist to join our long-term team.

We are looking for someone warm, organized, professional, and comfortable speaking with parents throughout the day. The role includes answering calls, scheduling appointments, helping with patient questions, and keeping communication clear and organized.

We care a lot about communication and personality. We are looking for someone who sounds natural, kind, calm, and confident on the phone and genuinely enjoys helping people.

The right person for this role:

* Speaks English fluently and naturally
* Has a warm and professional phone presence
* Is organized and detail-oriented
* Learns quickly and communicates clearly
* Is reliable and consistent
* Stays calm and friendly even during busy ---------- nts
* Is looking for a stable, long-term position

Experience with medical offices, scheduling, customer service, reception, or call center work is preferred, but strong communication skills are the most important thing.

Responsibilities include:

* Answering incoming calls
* Scheduling appointments
* Sending messages to providers
* Assisting with basic patient questions
* Managing office communication
* Using scheduling and phone systems

Requirements:

* Excellent spoken English
* Quiet workspace
* Reliable internet connection
* Good headset/microphone
* Comfortable working full-time U.S. hours

To apply:

1. Send your resume
2. Send a short voice recording (1–2 minutes) introducing yourself and describing your previous phone or customer service experience
3. Answer this question:

“How would you help a parent who calls worried or frustrated about their child’s appointment?”

Applications without a voice recording will not be considered.

Competitive pay based on experience and communication skills.
We are looking for someone long-term who will become a valued part of our team.