Virtual Assistant – Operations, Disputes & Social Media (Full-Time)

Diamond Credit Care is looking for one strong, reliable Virtual Assistant to manage operations, dispute processing, and social media support.

We are hiring ONE full-time VA who can take ownership and grow long-term with the company.
This role combines onboarding, dispute execution, CRM management, and content support.

???? Compensation
$8/hour (performance-based increases after 30 & 60 days)

? Schedule
40 hours per week
9AM - 5PM PST
12:00 AM – 8:00 AM PH TME
All reporting is submitted in Notion.
Communication is through Slack and Messenger.

???? Responsibilities

Operations & Onboarding
• Conduct onboarding calls
• Follow company scripts
• Maintain client tracker
• Tag and manage CRM automations
• Monitor new clients

Dispute Processing
• Process new and reprocess due clients
• Refresh credit reports
• Submit disputes in DisputeFox
• Track results
• Send same-day progress emails
• Post results in Slack

Suspension Management
• Send suspension notices
• Monitor payments
• Send pre-termination emails when required

Social Media Support
• Edit short-form videos
• Add captions and brand styling
• Schedule content
• Assist with basic YouTube editing (future expansion)

? Required Experience
• Credit repair experience (strongly preferred)
• DisputeFox or similar CRM
• GoHighLevel or CRM systems
• Canva and CapCut
• Strong attention to detail
• Ability to follow SOP exactly

???? Non-Negotiable
• Extremely reliable
• No missed days
• No ghosting
• Able to handle multiple responsibilities
• Strong time management

This is a long-term role for someone who wants stability and growth.

???? How to Apply

Email your resume to:

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Subject line:
coffee

We will not accept direct messages through OLJ.
Applications that do not follow instructions will not be reviewed.