Virtual Assistant  

Schedule: Monday–Friday, 8:00 AM–5:00 PM EST

About Us
We are a full-service build and design firm providing engineering, design, and construction support for a wide range of projects. We are seeking a dependable and professional Virtual Assistant to serve as a primary point of contact for incoming calls and administrative support. This role is critical in supporting our engineers, designers, and project teams remotely.

Key Responsibilities

Answer and professionally route incoming phone calls to the appropriate tea ---------- mbers

Return voicemails and messages promptly and accurately

Collect and organize basic project information from callers (clients, municipalities, vendors)

Perform online research related to projects, permits, or vendors

Maintain spreadsheets, documents, contact lists, and project logs

Assist with scheduling, follow-ups, and internal coordination

Provide general administrative support to engineering, design, and construction staff

Qualifications

Excellent phone etiquette and professional verbal and written communication skills

Strong organizational skills and attention to detail

Proficiency with Microsoft Office (Word, Excel, Outlook, Teams)

Comfortable working with multiple projects and deadlines

Reliable high-speed internet and a quiet, professional work environment

Ability to quickly learn build & design, engineering, and construction-related terminology

Prior experience in administrative support, virtual assistance, construction, or engineering environments preferred

Position Details

Full-time, remote position

Monday–Friday, 8:00 AM–5:00 PM EST

Long-term opportunity with a growing build & design firm

Training provided on internal systems, workflows, and terminology