TikTok Shop Assistant

About Company:

INNELS is a full-service Marketplace Agency helping European and US brands grow and scale on Amazon, TikTok Shop, and other marketplaces.
We are currently looking for a TikTok Shop Assistant to join our team. Experience with Amazon is a big plus, as many of our brands operate across multiple platforms.

Responsibilities
* Assist in the day-to-day management of TikTok Shop seller accounts.
* Support product listings creation, optimization, and uploads.
* Coordinate with creators, affiliates, and influencers for TikTok Shop collaborations.
* Monitor product performance, stock levels, and order flow.
* Help manage TikTok Shop campaigns, promotions, and flash deals.
* Track KPIs such as GMV, conversion rate, AOV, and ROI.
* Conduct competitor and trend research within TikTok Shop.
* Use additional tools for research like FastMoss.
* Assist with customer service, returns, and operational issues.
* Support cross-marketplace activities (Amazon experience is a plus).


Requirements
* Experience working with TikTok Shop (seller center, listings, campaigns, or affiliate management).
* Understanding of TikTok e-commerce ecosystem and trends.
* Strong organizational and operational skills.
* Data-driven mindset with ability to track and interpret performance metrics.
* Strong communication skills in English. French language knowledge is a plus!
* Prior Amazon experience (PPC, listings, or account management) is a big bonus as well.
* Familiarity with marketplace tools (e.g., Helium 10, TikTok analytics, etc.) is a plus.


How to Apply:

Please send:
1. Your CV
2. A short written overview answering:
* How long have you worked with TikTok Shop?
* Which markets have you worked in? (US, UK, EU, etc.)
* Maximum number of SKUs you managed at once?
* Maximum number of affiliates/creators you managed?
* Categories you’ve worked in
* Have you worked on the seller, brand, or agency side?
* Which additional tools you used when working with TikTok Shop?

3. Proof of Experience??In case its possible, we would appreciate if you can share smth like:
* Screenshots of TikTok Shop dashboards (blur brand names if needed)
* Example listings you created or optimized
* GMV/order volume you managed
* Example of affiliate management or creator outreach systems

We understand it might be challenging to provide such info, but would appreciate any proof of your work with TikTok shop.

We would like to start on hourly-basis/part-time with possibility of full-time in the future.