Virtual Assistant Customer Service Professional with Service Titan Experience

Title: Virtual Assistant Customer Service Professional
Company: Emergency Plumbing Heating & Air
Website: ----------
Hours: Full - Time
Compensation: $6 per hour
Position Overview: We are seeking a dedicated Virtual Assistant Customer Service Professional to join our team. This position offers an hourly rate of $6 and starts full time plus on call rotation. The ideal candidate will be responsible for outbound customer service calls, focusing on closing sales and generating revenue, while utilizing our Ring Central call system and Service Titan system. Additionally, candidates should possess experience or knowledge in skilled trades such as Plumbing, Heating & Air, Septic, and Excavation.
Responsibilities:
• Conduct outbound customer service calls to potential leads.
• Close sales and generate revenue through effective communication and persuasion.
• Utilize Ring Central call system and Service Titan system proficiently to document in detail.
• Handle various job duties as trained upon and assigned throughout the period.
• Ensure accountability and follow-through on tasks and leads.
• Communicate accurately, clearly, and in detail to customers and tea ---------- mbers giving job duties.
• Demonstrate expertise in the company's skilled trades, including Plumbing, Heating & Air, Septic, and Excavation.
• Collaborate with tea ---------- mbers to achieve sales targets and objectives.
Requirements:
• Fluent in English with excellent verbal and written communication skills.
• Prior experience in outbound customer service or sales roles preferred.
• Ability to work effectively within a remote team environment being on camera in group to have better communication
• Strong attention to detail and ability to multitask.
• Reliable high-speed internet connection with minimal downtime.
• Computer with dual screens, headset, and other necessary equipment.
• Residence in an area with minimal power outages and if so has a generator.
• Availability to work part-time with the potential to transition to full-time.
• Availability to work on call rotations
* Must be comfortable and able to be on screen with rest of office employees with most of face visible while working.

If you are a proactive and motivated individual with a passion for customer service and sales, we encourage you to apply. Please submit your resume and cover letter detailing your relevant experience and availability. We look forward to hearing from you!