Accounts Receivable (AR) Specialist – Full Time

About Us

Structured Progress LLC is a US-based technology and low-voltage integration company providing security, networking, AV, and infrastructure services to commercial and residential clients. We are process-driven, documentation-focused, and committed to building a reliable remote support team.

We are seeking a full-time Accounts Receivable (AR) Specialist to own invoicing, collections, and AR reporting while working closely with our operations and finance teams.

Role Summary

The AR Specialist is responsible for ensuring that completed work is invoiced accurately and on time, payments are collected according to agreed terms, and accounts receivable aging is actively managed.

This role focuses on billing accuracy, revenue capture, collections follow-up, and internal coordination. It does not include pricing decisions, bookkeeping, or accounts payable.

Key Responsibilities

Invoicing & Billing

Create customer invoices based on approved service tickets, completed work schedules, and approved estimates

Review invoices for accuracy, including customer details, rates, quantities, references, and sales tax

Ensure invoices are issued promptly after work completion

Collections & Customer Billing Support

Follow up on outstanding invoices according to defined AR aging schedules

Contact customers regarding open balances, payment status, and billing questions

Apply received payments and issue receipts

Escalate unresolved or overdue accounts per company guidelines

AR Aging & Reporting

Maintain accurate AR aging (30 / 60 / 90+)

Provide regular AR and collections reports

Identify at-risk accounts and overdue balances

Escalate accounts past agreed payment terms to management

Revenue Capture & Schedule Review

Review service schedules, PM updates, and completion logs

Identify completed but unbilled work

Coordinate with Project Managers and Dispatch to resolve billing gaps

Estimate Data Entry (Limited Scope)

Enter estimates exactly as provided by the Estimator

Ensure accuracy of line items, quantities, and descriptions

No pricing decisions or scope interpretation

Sales Tax Support

Prepare sales tax data and reports for review

Coordinate with the Bookkeeper for filing and submission

Ensure invoices reflect correct tax treatment based on provided guidance

Internal Coordination

Communicate with Project Managers, Dispatch, Operations, and the Bookkeeper

Support billing dispute resolution by providing documentation and invoice history

Maintain organized billing records and supporting documentation

What This Role Does NOT Do

Approve pricing, discounts, or payment terms

Modify scope, labor quantities, or materials

Negotiate contracts or scope disputes

Perform bookkeeping, reconciliations, AP, or payroll

Make operational or technical decisions

Required Qualifications

2+ years of experience in Accounts Receivable or billing

Strong understanding of invoicing, collections, and AR aging

Experience supporting service-based or project-based businesses

High attention to detail and accuracy

Strong written and verbal English communication skills

Comfortable working with multiple internal teams

Reliable internet connection and quiet work environment

Preferred Experience

Experience working with US-based companies

Familiarity with service tickets, work orders, and project billing

Basic understanding of sales tax concepts (support level)

Experience with accounting or invoicing software such as QuickBooks

Performance Expectations

Success in this role is measured by:

Timely issuance of invoices after work completion

AR aging kept within target ranges

Reduction in overdue balances

Accuracy of invoices and billing documentation

Consistent collections follow-up and escalation

Clear, professional communication with customers and internal teams

Compensation

Pay Range: PHP 60,000 – PHP 85,000 per month
Final compensation will be based on experience and demonstrated skill.

How to Apply

Please submit your application along with written answers to the questions below.
Applications without answers to these questions will not be reviewed.

Screening Questions (answer all):

How many years of hands-on Accounts Receivable experience do you have, and in what type of business (service-based, project-based, or product-based)?

Describe your experience creating invoices. What information do you check to ensure an invoice is accurate before sending it to a customer?

How do you typically handle follow-ups on overdue invoices (30, 60, 90+ days)?

Have you worked with US-based customers before? If yes, describe your experience communicating about billing or collections.

What accounting or invoicing software have you used (for example, QuickBooks)? Briefly describe your level of experience.

How do you handle situations where work was completed but billing information is missing or unclear?

Are you comfortable working full time with required overlap during US business hours? Please confirm.

What is your expected monthly salary in PHP?

Final Note

This is a structured, process-driven role. Accuracy, documentation, and consistency are valued more than speed. If you are comfortable following defined processes and working closely with operations and finance teams, we encourage you to apply.