Growth Lead & Member Success Associate

Summary
We are seeking a motivated Growth Lead & Member Success Associate to drive engagement and growth in our member community. The ideal candidate will have a passion for helping others succeed, a proven track record in enhancing member experiences and experience in lead generation. Responsibilities include developing growth strategies, onboarding new members, and providing support to ensure member satisfaction.

This role is ideal for someone who:
- Thrives on building and optimizing marketing systems that generate consistent, qualified leads
- Uses data to drive decisions and loves testing, measuring, and iterating
- Sees member success as the ultimate growth strategy
- Brings both strategic marketing thinking and hands-on execution excellence

Job description:

About Us

Spring Three is a boutique business consultancy helping boutique fitness studio owners build profitable, sustainable businesses. Through our flagship program and The Pilates Business Podcast, we provide systematic frameworks that support studio owners as they grow their business.

The Role

We're seeking a Growth Lead & Member Success Associate who excels at building scalable marketing systems while maintaining the human touch that defines our brand. You'll be the architect of Spring Three's visibility engine—driving lead generation, optimizing funnels, and expanding our reach across multiple channels—while ensuring every member feels supported and valued.

This role is ideal for someone who:

Thrives on building and optimizing marketing systems that generate consistent, qualified leads
Uses data to drive decisions and loves testing, measuring, and iterating
Sees member success as the ultimate growth strategy
Brings both strategic marketing thinking and hands-on execution excellence


Key Responsibilities

Support our evergreen funnels, lead magnets, and visibility initiatives across YouTube, podcast, social, and email channels
Assist with launches, webinars, partner collaborations, and promotional campaigns from planning through execution
Track and report on key performance metrics related to member success, funnels, and visibility efforts
Improve systems and workflows to reduce manual work and enhance member experience
Serve as the primary point of contact for our program members, providing warm, timely, and strategic support across email, Slack, and community platforms
Conduct regular member check-in and discovery calls to guide progress, address challenges, and support retention
Maintain deep knowledge of all our offers, resources, and pathways to confidently direct members
Manage and coordinate program delivery, ensuring monthly resources and communications are delivered on time
Own and moderate private communities to foster engagement, clarity, and connection


Required Qualifications

3-5 years in growth marketing, digital marketing, funnel optimization, or demand generation
Proven track record building and scaling lead generation systems and marketing funnels
Experience with Kajabi, Google Analytics, Meta Ads, Canva, ManyChat (or similar platforms)
Strong copywriting skills with ability to create compelling marketing content
Experience with content repurposing, multi-channel distribution, and SEO strategies
Familiarity with podcast production, webinar platforms, and launch coordination
Customer success or community management experience preferred
Boutique fitness or online education industry experience strongly preferred
Has a “let’s figure this out” attitude


Benefits:

We’re a remote-first company
Flexible schedule
Full training and ongoing support
This is an Independent Contractor role
Application Instructions:

Note: If you have a business of your own that you plan to continue to grow, please do not apply. We are hiring a professional who wants to excel in a part-time role that provides worthwhile work and leads to additional growth opportunities in the future.

Our hiring process includes interviews, references and you will be expected to lean into a paid trial or paid project. If you join our team you can expect full training, ongoing support, a highly interactive work environment and a frequent review of your role and performance.

Job Type: Part-time

Benefits:

Flexible schedule
On-the-job training


Schedule: Must be available during USA ET Business Hours