Virtual Client Outreach & Sales Support Specialist

Virtual | Seasonal, Gig-Based

We are a well-established, woman-owned luxury holiday and architectural lighting design company based in Chicago, with over 22 years of experience serving residential and commercial clients.

We are seeking a Virtual Client Outreach & Sales Support Specialist to assist our sales team during peak seasons, especially Halloween and Christmas, as well as during select promotional periods throughout the year.

This role focuses on warm lead follow-up, light prospecting, and client communication. It is not a data-entry position and not a high-pressure sales role. It is a people-centered position that requires excellent spoken English, confidence on the phone, and a calm, professional presence.

What You’ll Do

* Call warm leads and follow up with prospects who have already expressed interest
* Qualify prospects using clear guidelines and scripts provided
* Make limited outbound calls to designated lists and industries
* Share booking links and explain next steps clearly and professionally
* Support seasonal promotions and follow-up campaigns
* Communicate notes and updates clearly with the internal team

Who This Role Is For

* You speak clear, professional, natural-sounding English
* Your speaking style is neutral, warm, and easy for U.S.-based clients to understand
* You are confident on the phone without being aggressive
* You enjoy working with homeowners and business owners
* You are reliable, organized, and able to follow systems
* You are available for increased hours during peak seasonal campaigns

Communication Standards

This role involves direct communication with U.S. clients. Clear pronunciation, strong listening skills, and a polished speaking style are essential. We value warmth, clarity, and professionalism in every interaction.

Role Details

* Fully virtual
* Gig-based and seasonal, with repeat opportunities
* Flexible hours depending on campaign needs
* Paid hourly, based on experience
* Long-term potential for the right fit

How to Apply

Please include:

* A short introduction about your background
* Relevant experience with phone calls, sales support, or client outreach
* Your availability and time zone
* Your expected hourly rate
* A short voice recording introducing yourself

We are proud to be a woman-owned company built on trust, care, and professionalism. We value people who take pride in representing a premium brand and creating a thoughtful client experience.