Virtual Assistant

Virtual Assistant – Bookkeeping (Xero), Motel Guest Support & Social Media Management (Part?Time, 20 hrs/week)
Position: Part?Time Virtual Assistant
Hours: ~20 hours per week
Location: Remote (Philippines preferred)
Start Date: ASAP
About the Role
I’m looking for a reliable and detail?oriented Virtual Assistant to support three core areas of my business:

Bookkeeping and invoice management in Xero
Guest communication and administrative support for a small motel
Social media management to help maintain an active and professional online presence

This role suits someone organised, proactive, and confident working independently across both administrative and customer-facing tasks.

Key Responsibilities
1. Bookkeeping (Xero)

Upload, categorise, and file invoices in Xero
Reconcile transactions and update financial records
Maintain accurate books with strong attention to detail
Identify and communicate any discrepancies or missing documents


2. Motel & Guest Support

Respond to guest enquiries via email, booking platforms, and messaging apps
Manage reservation messages and coordinate check?in/check?out information
Provide friendly, professional customer service
Handle admin tasks related to bookings and guest stays
Escalate urgent matters or guest issues when needed


3. Social Media Management

Create and schedule posts across relevant platforms (e.g., Facebook, Instagram)
Maintain consistent branding and tone across content
Respond to basic comments or messages where appropriate
Assist with simple content creation (photos, captions, templates)
Monitor page activity and provide engagement updates
Suggest ideas to grow online visibility and audience engagement


Qualifications & Skills

Experience with Xero bookkeeping (required)
Strong English communication skills (written & verbal)
Customer service or hospitality experience (preferred but not essential)
Experience managing social media pages for businesses is an advantage
Strong organisational and time?management skills
Ability to work independently and meet deadlines
Access to a reliable computer and stable internet


Work Schedule

Part?time: Approximately 20 hours per week
Flexibility required for timely guest correspondence
Bookkeeping and social media tasks can mostly be done on your own schedule