Client Support & CRM Virtual Assistant (Part-Time)

About the Role:

We’re looking for a detail-oriented, reliable Virtual Assistant to support my Client Success operations. You’ll help keep communication clean, follow-ups consistent, and systems organized inside Slack and GoHighLevel.

This is a long-term role for someone who enjoys structure, clear SOPs, and supporting a fast-growing business.

Primary Responsibilities:

-Respond to and organize Slack channel communications

-Draft and edit SMS copy for campaigns and follow-ups

-Follow up on late or past-due invoices (friendly, professional tone)

-Perform GoHighLevel (GHL) audits using a checklist

-Compile audit findings into a simple client-ready report

-Flag issues, missing pieces, or improvements proactively

Required Skills:

-Excellent written English (very important)

-Comfortable using Slack daily

-Organized and detail-oriented

-Ability to follow SOPs and checklists

-Willingness to learn GoHighLevel (or prior experience is a big plus)

Nice to Have (but not required):

-Prior GoHighLevel experience

-CRM or agency support background

-Experience writing SMS or customer support me