Vision Billing Specialist

Position Summary

The Vision Billing Specialist is responsible for accurate and timely billing and submission of vision insurance claims for exams, eyewear, and contact lenses. This role plays a critical part in revenue integrity by ensuring claims are transmitted correctly, orders are processed in a timely manner, orders are properly documented in RevolutionEHR, and communication between billing and in-office teams is clear, timely, and solution-oriented.

Key Responsibilities:

Submit vision insurance claims for Comprehensive exams and optical materials.
Ensure claims are submitted accurately, completely, and within payer timelines.
Review claims for errors, missing information, or eligibility issues prior to submission.
Resolve claim rejections and denials by identifying root causes
RevolutionEHR Documentation
Verify that exam, optical, and contact lens orders are correctly linked to claims
Maintain up-to-date and accurate billing records within the EHR system
Communicate effectively with in-office staff regarding, billing discrepancies or missing documentation, claim status updates, anything needing corrections or follow-ups
Collaborate with the Revenue Cycle and Optical teams to improve billing workflows and efficiency

Qualifications & Skills:
Experience with vision insurance billing (VSP, EyeMed, Spectera, etc.) preferred
Familiarity with RevolutionEHR preferred
Strong attention to detail and accuracy
Excellent written and verbal communication skills
Ability to manage multiple claims and priorities efficiently
Team-oriented mindset with a customer-service-focused approach