???? Customer Support Pro (B2B) – Work From Home | No Weekends!

Are you a confident communicator who loves helping clients and solving problems? Do you thrive in a fast-paced remote environment where accuracy and professionalism matter? We’re looking for a Customer Support Specialist to join our growing team and support our business clients with care and efficiency.
This is a full-time, long-term remote position with consistent weekday hours and paid time off.

WHO IS iCare Financial Corp.?

iCare Financial is a medical patient finance company.
We have an established and unique patient financing program. Since 2011 we operate in all 50 states.
We offer patients a financing program that is 0% interest, with no credit check. Patients love us because they can get their dental treatment with no credit check and a monthly payment they can afford. Dental practices love us because we guarantee their payments.

You will be provided training on our business models and CRM systems. With great support, we provide a culture and environment for you to grow.


Pay & Benefits

• Starting Pay: $5/hour
• Guaranteed $.50 raise in 90 days and additional raise in 1 year
• 100% Remote – Work From Home
• No Weekends Ever!!
• Schedule: Monday–Friday, 9:00 AM – 5:30 PM EST
• Paid Company Holidays
• Paid Vacation Days
• Paid Sick Time Off

What You’ll Be Doing

• Supporting B2B clients through email, CRM, calls and occasional virtual meetings.
• Managing and updating client records in our CRM (Zoho)
• Troubleshooting basic technical issues with clients during online meetings
• Preparing and reviewing reports with strong attention to accuracy
• Following internal protocols while handling multiple priorities
• Communicating clearly and professionally with clients and tea ---------- mbers
• Identifying client concerns and helping find effective solutions

Required Skills & Qualifications

• Previous B2B Client Relations experience is a MUST
• CRM experience is required (Zoho is a plus, but we can train the right person)
• Knowledgeable in Microsoft Office and Excel.
• Strong verbal and written English communication skills
• Excellent listening skills and ability to understand client concerns
• Strong analytical skills — able to gather information, think critically, and prioritize tasks
• Detail-oriented with a focus on accuracy and efficiency

If you’re looking for a stable, weekday-only remote job where your communication skills and client experience truly matter — we’d love to hear from you!

How do I apply?

Apply to this position by sending your resume, cover letter AND a 2-3 minute video telling us about yourself and why you would be a good fit for this position to: ----------

NOTE – if you are scheduled on an interview, please be sure to learn more about our company.
iCare - ----------