Virtual Assistant / Admin & Customer Support (AUSTRALIA TIME) — STRICT REQUIREMENTS

READ FIRST – DO NOT APPLY IF YOU ARE NOT HIGHLY RESPONSIVE

We are VERY STRICT on communication.
If you are slow to reply or not always available — DO NOT APPLY.

We are looking for a fast, reliable, and organised VA to handle admin, scheduling, and customer communication.

MUST HAVE (NON-NEGOTIABLE)
- Phone call experience (inbound + outbound)
- Professional email writing
- Excel (confident)
- PDF form editing
- Strong English (spoken + written)
- Accountable (own mistakes, fix fast)
- FAST response time

CUSTOMER SERVICE (CRITICAL)
- Reply ASAP — no delays
- Never leave messages unanswered
- Always acknowledge and follow up

TASKS
- ServiceM8 scheduling
- Xero (quotes, invoices)
- WhatsApp follow-ups
- Email replies + tracking
- Keep paperwork 100% up to date
- Call customers via Dialpad

HOURS
- 7:00am – 5:00pm (Sydney time)
- 5 weekdays + 2 weekends
- Weekends: emergency calls + light paperwork
- After-hours calls may be required

PAY
- $700 AUD per month

APPLY

Send a WhatsApp VIDEO introduction:
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Include:
- Your experience
- Why you're a fit
- Confirm you understand FAST response requirement

If you are not fast, responsive, and reliable — DO NOT APPLY