Operations Manager for E-commerce Clothing Brand

Operations Manager – Ecommerce Clothing Brand

Role Overview

We’re a fast-growing ecommerce streetwear brand looking for an Operations Manager to help stabilize, refine, and scale our operations.

This role sits between execution and leadership. You will be expected to get into the weeds when needed, while also improving systems, workflows, and team performance over time.

This is not a purely strategic role, and not a junior execution role.
We’re looking for someone who can do the work, then make the work better.

What You’ll Be Responsible For

Operational Execution (Foundational)

Oversee day-to-day operations across:

Product operations (SKUs, POs, production timelines)
Logistics & inventory movement
Ecommerce launch readiness
Ensure workflows are followed, tracked, and completed accurately
Step in to unblock issues when execution breaks

Systems & Process Improvement
Create, refine, and document SOPs
Identify inefficiencies and recurring failure points
Improve handoffs between product, ops, logistics, and ecommerce
Raise operational standards through better structure, not micromanagement

Project & Timeline Management

Own timelines across launches, production cycles, and shipments
Coordinate cross-functional work without things slipping
Keep stakeholders informed with clear, concise communication

Leadership & Ownership

Take responsibility for outcomes, not just tasks
Set a high bar for quality and follow-through
Support and guide execution-level tea ---------- mbers as the org grows
Communicate clearly with leadership — flag risks early, propose solutions

What Success Looks Like

Operations run smoothly without constant escalation
SOPs are clear, current, and actually followed
Launches happen on time with fewer surprises
Problems are identified early and solved permanently
Leadership is no longer pulled into day-to-day ops execution


Who You Are

Strong executor who also enjoys improving systems
Comfortable working in both structured and unstructured environments
High personal standards — you notice when things are “off”
Strong problem-solving and critical thinking skills
Clear, proactive communicator
Organized, detail-oriented, and dependable
Motivated to learn, grow, and take on increasing responsibility

Experience & Skills

Experience in operations, ecommerce, or apparel brands preferred
Include the word DREAMS in your application to be considered.
Strong project management and organizational skills
Ability to document workflows and create SOPs
Comfortable with tools like Google Sheets, task management tools, and ecommerce platforms
Experience working with cross-functional teams

Important Notes

This role requires both execution and ownership
You will not be handed a perfect system — part of the role is improving it
High accountability, high trust environment
Long-term opportunity for the right person
Availability for PST timezone or overlap preferred