Executive Assistant

Executive Assistant / Operations Coordinator (High-Autonomy Role)

Overview

We are scaling two fast-growing businesses:

1. A residential roofing company
2. A media brand serving girl dads

We’re looking for an exceptional Executive Assistant who can operate with minimal oversight, anticipate needs, and take ownership of execution across operations, marketing, reporting, and administrative support. This role is critical to freeing up the founder’s time and ensuring both businesses run smoothly as they scale.

This is not a role for someone who needs daily direction. You must be a proactive problem-solver who sees what needs to be done and does it.

Core Responsibilities

Executive & Administrative Support

* Manage calendar, email inbox, and scheduling across both businesses
* Prioritize tasks, flag issues, and proactively manage deadlines
* Organize systems, documents, SOPs, and internal workflows
* Act as a gatekeeper to protect the founder’s time and focus

Marketing & Content Execution


Email Marketing

* Draft and send daily emails to the girl-dad audience
* Draft and send 2 emails per week to the roofing customer/prospect list
* Coordinate content ideas, scheduling, and basic performance tracking

Social Media

* Post **daily content** to roofing and girl-dad social media accounts
* Coordinate captions, scheduling, and platform consistency
* Repurpose content efficiently across platforms

Roofing Business Operations

Hiring & HR Support

* Review resumes and screen candidates
* Schedule interviews and manage hiring pipelines
* Coordinate onboarding tasks as needed

CSR Management

* Support and manage the Customer Service Representative handling inbound/outbound calls
* Track call volume, appointments set, and follow-up performance
* Help identify gaps and opportunities for improvement

Reporting, KPIs & Systems

* Generate daily KPI reports across marketing, sales, and operations
* Track performance metrics and surface insights proactively
* Assist in managing and monitoring multiple ad channels
* Build and maintain CRM automations, workflows, and reports
* Improve systems and processes as scale increases

What Success Looks Like

* The founder’s calendar and inbox needs to be organized and protected
* Emails and social posts go out consistently without reminders
* KPIs are visible, accurate, and actionable
* Hiring and scheduling happen smoothly without bottlenecks
* Systems improve over time without being asked
* Problems are solved before they become emergencies

Ideal Candidate Profile

* Highly organized and detail-oriented
* Strong written communication skills
* Tech-savvy (CRM, email platforms, scheduling tools, reporting dashboards)
* Comfortable juggling multiple priorities across different businesses
* Confident making decisions and taking ownership
* Proactive, resourceful, and self-directed
* Thrives in fast-paced, scaling environments

This role requires someone who thinks, plans, and executes independently. If you need constant instruction or supervision, this will not be a fit.

Bonus (Not Required, but Valuable)

* Experience in home services businesses (roofing, HVAC, etc.)
* Experience with email marketing, CRM automation, or paid ads
* Social media management experience

If you feel that you are qualified for this position, please email ---------- with the subject line "I am the one" and a 60 second video selling me on what makes you better than the other candidates.