Full-Time E-Commerce & Marketplace Manager (Remote)

Full-Time E-Commerce & Marketplace Manager (Remote)
Working Hours:
5 hours per day, Monday–Friday
? 12:00 PM – 5:00 PM (Thailand Time, GMT+7)
(Remote position)

About the Company:
We are an established international e-commerce business operating multiple online stores across platforms such as Shopify/Wix websites, Etsy, Amazon, and eBay.
We sell physical products and manage fulfillment, customer service, marketing, and affiliate programs in-house. We are looking for a reliable, detail-oriented person to manage our marketplaces from A to Z.

Job Responsibilities:
Marketplace & Website Management
Daily management of multiple stores (Website, Etsy, Amazon, eBay)
Uploading and managing new product listings
Optimizing listings (titles, descriptions, keywords, images, variations)
Managing pricing, promotions, and basic SEO inside marketplaces
Monitoring store performance and reporting issues
Order Processing & Inventory
Processing daily orders
Coordinating with fulfillment / warehouse teams
Tracking inventory levels and preventing out-of-stock issues
Updating product availability across platforms
Customer Service
Handling customer inquiries via chat and messages
Order issues, tracking questions, returns, and basic problem resolution
Maintaining a professional, friendly brand tone at all times

Affiliate & UGC Management:
Lead generation for affiliates and creators
Reaching out to potential affiliates and partners
Managing affiliate relationships and communication
Organizing and tracking UGC (User Generated Content) submissions
Coordinating basic affiliate and influencer workflows

Requirements:
Proven experience with Etsy, Amazon, eBay, or Shopify/Wix
Strong written English and spoken (clear, professional, customer-friendly)
Highly organized and detail-oriented
Ability to manage multiple stores and tasks simultaneously
Comfortable working independently and following SOPs
Experience with product listings optimization is a big plus
Experience with affiliates or influencer outreach is a strong advantage

Nice to Have:
Understanding of basic e-commerce KPIs
Experience working with international brands
Familiarity with order fulfillment workflows
Canva / basic image editing skills (optional)

What We Offer:
Stable, long-term remote position
Clear working hours (no night shifts)
Opportunity to grow with a multi-brand e-commerce company
Performance-based growth opportunities