VA + Social Media + Shopify + inventory control

We are seeking an exceptional, highly skilled Virtual Assistant to work directly with the Managing Director across multiple businesses, including a premium fashion label with physical retail stores, a furniture brand, and additional ventures in coaching and publishing.

This is a high-responsibility, hands-on role for someone who thrives on ownership, structure, and precision. You will act as the Managing Director’s right hand — deeply embedded in the business — ensuring operational excellence while enabling creative and strategic growth.

This is not a short-term or casual VA role. We are looking for someone who wants a long-term partnership and is prepared to fully commit to the business.

Core Focus of the Role (Non-Negotiable)

You must be highly proficient in Shopify, have a strong understanding of stock inventory management, and be comfortable owning stock knowledge end-to-end — including ordering, movement, transfers, and reporting. You will know our stock intimately and play a critical role in ensuring the right product is in the right place at the right time.

You must also be confident with video editing and social media management, supporting ongoing content creation and brand presence.

Key Responsibilities

• Own stock coordination across multiple retail stores — managing transfers, movements, and accuracy
• Actively assist in and control stock ordering decisions
• Work extensively within PREDIKO for stock forecasting, alerts, and recommendations (full fluency required after onboarding)
• Maintain, update, and optimise the Shopify website — including product uploads, imagery, descriptions, collections, and backend accuracy
• Ensure stock data, pricing, and product status are always correct and aligned with physical inventory
• Manage and schedule social media content across platforms
• Edit short-form videos for social media and marketing use
• Assist with marketing campaigns, launches, and promotions
• Communicate with store managers, staff, suppliers, and contractors to ensure execution and accountability
• Manage calendars, reports, and operational planning
• Complete end-of-day reports on weekends (Saturday and Sunday evenings)
• Proactively identify inefficiencies and recommend improvements to systems and workflows

Requirements

• Advanced Shopify experience (this is critical)
• Strong understanding of inventory management, stock flow, and ordering logic
• Experience working with forecasting or inventory tools (Prediko experience highly regarded)
• Confident with Excel, reporting, and data accuracy
• Video editing skills for social media content
• Experience managing or scheduling social media posts
• Extremely organised, detail-driven, and reliable
• High level of initiative and common sense — you must think ahead, not wait to be told
• Excellent written and verbal communication skills

Working Hours & Commitment

• Full-time: Monday to Friday
• Weekend hours required every week (Saturday & Sunday evening repor