Healthcare Outreach Associate

We are a mental healthcare support organization seeking a professional and articulate Telecaller to handle client communication and administrative support.

Shifts:
1) 10:00 AM – 7:00 PM EST

Working Days: Monday to Friday

Key Responsibilities:
-Contact US-based clients to verify Medicaid insurance details.
-Convert qualified leads into active clients.
-Maintain and update records in Google Sheets.
-Assist internal staff via Google Chat.
-Knowledge of Google Sheets formulas/App Script is a plus(Optional).

Requirements:
-Strong interpersonal and customer service skills.
-Able to manage both calling tasks and administrative duties.
-Comfortable working the specified EST shifts.

How to Apply:
1)Record a Loom video starting with: “I AM THE CHOSEN ONE”
2)In the video, briefly:
-Introduce yourself
-Explain why you’re a good fit
-Mention your preferred shift and working days
3)Attach your updated CV along with your message.


Note: Applications without a Loom video and CV will not be considered.