Home Care Software Presenter and Follow-Up Coordinator (Remote – Zoom)

About Us
We support home care agencies nationwide by creating creating customized software for onboarding, training, and compliance solutions. We are hiring a reliable, patient, highly organized coordinator to manage lead follow-up, provide zoom demo that are prerecorded but they want a live person to answer questions, and keep our pipeline moving.
What You Will Do
• Respond to client emails promptly. I will assist.
• Book and confirm Zoom appointments; send calendar invites and reminders.
• Follow up consistently until a clear outcome is reached (when there is a no show for a zoom demo, f/u to get them rescheduled..
• Maintain accurate CRM notes, statuses, and next steps (no loose ends).
• Provide a polished experience on Zoom: warm, patient, confident, and solutions-oriented.
• Support light admin tasks (tracking, spreadsheets, templates, reporting).
You Are a Fit If You
• Have experience with working with home care/home health so you can talk talk the talk.
• Are excellent on phone/Zoom: calm tone, clear diction, professional presence.
• Enjoy follow-up and have strong attention to detail. I would you to follow up with home care owners taking too long to send content we need to create their training portal. Also, followup with existing clients to see how the software is working for them and get them to leave a review.
• Are dependable, coachable, and process-driven, follows directions well.
Non-Negotiable Requirements (Communication + Tech)
• Clear, easily understood spoken English for U.S.-based clients (you will complete a live Zoom roleplay).
• Stable internet connection: minimum 25 Mbps download / 10 Mbps upload.
• Ability to work on Zoom without lag/drops; quiet workspace; headset. I will provide a recorded AI Demo but you will offer an introduction to start a relationship, play the video, answer questions at the end, provide pricing and send pre-written email with payment link.
• Comfortable using basic tools: Zoom, Outlook, email, spreadsheets, CRM - we use ---------- for project mgt and for marketing we use Convert Kit.
Schedule
• 8:30 am to 6pm Eastern Standard time.
• Up to $6.5/per hour
How to Apply (Applications missing these items will not be reviewed)
1. Resume
2. 2–3 minute voice recording (introduce yourself and read the script below)
3. Screenshot of an internet speed test (25/10 minimum)
4. Your availability (include your time zone)
Voice Script to Record
“Hi, this is [Name]. I’m calling to confirm your Zoom demo scheduled for [Day/Time]. If you need to reschedule, I can help. What’s the best email address to send the calendar invite and reminder?”