Systems & Operations Assistant

Position Overview

We’re looking for a highly capable, adaptable Systems & Operations Assistant to help support the day-to-day operations of Steady Horse.

This role exists to reduce operational load, keep systems running smoothly, and help execute a wide range of business tasks — primarily inside CourseCreator360 (CC360), our white-labeled version of GoHighLevel.

This is a dynamic role. Some days will be structured and clearly defined. Other days will involve new requests, problem-solving, or jumping in where help is needed. If you enjoy variety, systems, learning as you go, and seeing your work make a real impact, this role will be a great fit.

You’ll work closely with Ky (Operations Director) and occasionally with Noah, supporting systems, automations, content workflows, calendars, emails, and operational projects. This role starts with a high level of trust and responsibility and has real room to grow over time.

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About Steady Horse

Steady Horse is an online horsemanship education brand that helps riders build confidence, safety, and connection with their horses through calm, relationship-based training.

We operate through online courses, live coaching, webinars, and an active community. A large part of what makes Steady Horse work happens behind the scenes — systems, automations, calendars, emails, pages, and workflows — and this role is critical to keeping those systems healthy and improving them over time.

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Key Responsibilities

This role supports a wide range of operational and systems-based tasks, including (but not limited to):
• Working inside CourseCreator360 (GoHighLevel) to manage:
• Forms, calendars, opportunities, tags, and automations
• Email campaigns and sequences
• Basic page updates and checks (single-code pages)
• Assisting with automation setup and maintenance, including:
• Webinar and event automations
• Follow-up logic and tagging
• Email and SMS workflows
• Using AI tools (ChatGPT and others) to:
• Draft or improve emails and copy
• Assist with page content
• Summarize transcripts or documents
• Supporting content and operations projects such as:
• Organizing transcripts or files in Google Drive
• Updating calendars or schedules
• Scheduling or automating email campaigns
• Assisting with graphics or slides (via Canva)
• Troubleshooting systems issues before they go live, and flagging blockers when needed
• Supporting special projects as they arise (business-related and operational in nature)

Not every task will look the same every day. This role requires flexibility, curiosity, problem-solving, and the ability to take direction and run with it.

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Other Duties as Assigned

From time to time, you may be asked to assist with additional business-related tasks that are not explicitly listed above but fall within the scope of operations, systems support, or general business needs (for example: assisting during live events or webinars, supporting launches, or helping troubleshoot unexpected issues).

These requests will always be reasonable, communicated clearly, and aligned with your role and scheduled working hours.

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Training & Growth

Training is a major part of this role.

You will receive:
• Direct training from Ky
• Access to internal process documentation and walkthroughs
• Access to CourseCreator360’s community, including weekly coaching calls
• Ongoing guidance and feedback as you learn how our systems work together

We strongly encourage curiosity and growth. If you’re interested in learning a new part of the business, improving an existing system, or taking on more responsibility, those opportunities will be available over time.

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Communication & Reporting
• Work hours: 9:00 AM – 5:00 PM U.S. Central Time
• Daily end-of-day Slack report, including:
• What you worked on
• Progress made
• Any blockers or questions
• Wins or improvements noticed that day
• Communication primarily via Slack and Google Drive
• If messages are sent outside work hours, there is no expectation to respond until you’re clocked in

We value clear communication, steady progress, and healthy boundaries. — please include the word Bulbasaur in your title when applying — this helps us keep applications organized and ensures instructions are being followed carefully.

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Homework (Required to Apply)

To help us understand how you think and how comfortable you are with systems, we ask applicants to complete a short video walkthrough.

Please record a 5–8 minute video where you:
1. Briefly introduce yourself and your experience with GoHighLevel / CC360
2. Walk through how you would set up an automation for a webinar, assuming:
• A user sees an ad
• They opt in via a form
• The form submission triggers the automation
3. Explain:
• What tags you would apply and why
• What emails or texts would be sent before and after the webinar
• How logic or segmentation might be used
• How the overall automation supports the end goal: booking a call

You do not need to build this live in an account — a verbal walkthrough is sufficient.

If an interview is scheduled, you may also be given a different scenario live and asked to think through it in real time. This helps us understand how you approach problems beyond prepared answers.

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Qualifications
• Prior experience with GoHighLevel (CC360 experience is a plus)
• Comfortable working with:
• Automations
• Email campaigns
• Forms, tags, and calendars
• Strong working knowledge of AI tools (especially ChatGPT)
• Comfortable using Canva
• Basic page-building or page-checking experience
• Highly organized, detail-oriented, and proactive
• Strong written English communication
• Able to work independently and ask thoughtful questions

Airtable experience is a major plus. Some Airtable-related projects may be paid separately as one-off builds.

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Schedule & Pay
• Full-time: 40 hours per week
• Pay: $250 USD per week
• Paid weekly via PayPal
• No overtime expected or required

Raises and role expansion may occur over time as value and responsibility increase.

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Contract & Confidentiality

A contract will be required, covering confidentiality, access to systems, and protection of company data and processes.

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How to Apply

To apply, please submit:
• A short written introduction
• The required homework video (Loom, Zoom, or similar)
• Your availability and timezone

Clear communication and attention to detail matter in this role.