Sales & Customer Success Associate

Job Title: Sales & Customer Success Associate

Location: Remote (Philippines) | Work Hours: 8 hours/day

About the Role:
Are you ready to grow into a leadership role while working remotely? At MedicalPro, we’re looking for a Sales & Customer Success Associate to help convert leads, coordinate sales, onboard clients, and ensure early success. You’ll work closely with the Founder, gain hands-on experience in SaaS operations, and develop the skills needed to grow into a Team Lead or Manager role.

What You’ll Do:

-Follow up with leads from campaigns, website, WhatsApp, and email
-Conduct calls, demos, and structured follow-ups
-Coordinate with field sales on deals, contracts, and payments
-Own client onboarding and ensure satisfaction in the first 30–90 days
-Communicate feedback to Product/Tech teams and suggest improvements
-Take ownership of processes and gradually lead junior team members

Requirements:

-Experience in sales, customer service, or coordination roles
-Strong communication skills (phone, email, online)
-Comfortable with CRM systems and online collaboration tools
-Self-motivated, organized, and eager to grow into leadership

Why Join Us:

-Direct mentorship from the Founder
-Paid full-time remote work
-Exposure to strategic SaaS operations and leadership development
-Structured training and clear growth path

How to Apply:

Interested candidates should apply by email. Please send the following to ----------

-Your updated resume (PDF preferred)
-A link to a 45–60 second video self-introduction, briefly covering:
Your background and current role
Your experience in sales, coordination, or customer-facing work
Why you are interested in this role and working in a remote SaaS environment

Important Notes:

-The video should be uploaded as a link (e.g., Google Drive, Loom, or unlisted YouTube)
-Please ensure the link is accessible and viewable
-Applications without a video introduction may not be reviewed