Operations Coordinator – Deliveries & Zoho CRM (Virtual Assistant)

Job Description – Operations Coordinator (Deliveries & Zoho CRM)

We are an Australian-based business seeking a full-time Virtual Assistant to support our delivery scheduling, stock coordination, and CRM operations.

This role is ideal for someone with experience in operations, logistics, or admin coordination who is highly organised, detail-oriented, and comfortable following systems and processes.

Key Responsibilities

Schedule deliveries and installations

Coordinate delivery runs with installers and drivers

Update and manage jobs accurately in Zoho CRM

Track delivery statuses and job completion

Assist with stock ordering based on minimum levels

Identify and flag delivery issues or delays early

Follow SOPs, checklists, and workflows consistently

Requirements

Previous experience in operations, logistics, scheduling, or admin roles

Experience using CRM systems (Zoho preferred)

Strong attention to detail and organisation skills

Good written and spoken English

Reliable internet connection and quiet work environment

Ability to work full-time (40 hours/week)

Nice to Have

Zoho CRM experience

Logistics or delivery coordination background

Experience working with Australian businesses

Role Type

Full-time, long-term