Loan Officer

Role Overview

As a Loan Officer at So Money, you will be responsible for managing loan applications from submission through to settlement.
This role focuses on loan processing, lender liaison, and settlement coordination, requiring strong attention to detail, a solid understanding of lending processes, and the ability to manage multiple files efficiently.

Key Responsibilities
Loan Processing & Application Management

Liaise with mortgage brokers and internal teams to collect, review, and verify loan application documents

Conduct preliminary assessments of client financial information (income, liabilities, credit history, etc.)

Assist in structuring appropriate loan solutions (Owner Occupied, Investment, Alt Doc, LVR considerations)

Prepare and submit loan applications to lenders

Monitor application progress, including valuations, conditional approvals, and credit requirements

Settlement Coordination

Coordinate settlements with lenders, solicitors, conveyancers, and internal settlement teams

Review loan contracts, mortgage documents, and settlement statements prior to settlement

Follow up outstanding conditions and documentation to ensure timely settlement

Manage post-approval and pre-settlement requirements to avoid delays

Documentation & Compliance

Ensure all loan files comply with NCCP, AML/CTF, and internal compliance requirements

Maintain accurate and up-to-date records in CRM and loan systems

Ensure documentation is complete, accurate, and audit-ready

Key Requirements
Essential

Minimum 1 year experience in the Australian mortgage industry (Loan Officer, Loan Processor, Settlement Officer, or Broker Support role)

Good understanding of the end-to-end home loan process, including settlement

Strong attention to detail and organisational skills

Ability to manage multiple applications in a fast-paced environment

Strong written and verbal communication skills

Desirable

Certificate IV in Finance and Mortgage Broking (completed or in progress)

Experience with non-bank lending, Alt Doc loans, or complex income scenarios

Familiarity with ApplyOnline, Mercury, Salestrekker, or similar platforms

Experience working with mortgage brokers, lenders, solicitors, or conveyancers