eCommerce Specialist (US Business Hours)

We’re looking for a hands-on Store & Channel Operator/ eCommerce Specialist to run day-to-day online store and channel execution during US business hours. This role is all about real-time ownership. You’ll be the person making sure the store is live, accurate, converting, and operational across Shopify and Amazon.

If you’re detail-driven, calm under pressure, and comfortable making fast changes that directly impact revenue, this role is for you.

KEY RESPONSIBILITIES:
Shopify Operations:
* Manage daily Shopify operations across DTC and wholesale portals
* Set up and maintain products, variants, pricing, bundles, promos, and availability
* Execute real-time store changes during launches, promos, and campaigns
* Monitor order flow and troubleshoot fulfillment or checkout issues
* Ensure product data and pricing are accurate across all live channels

Amazon Support
* Support Amazon execution at an operator level
* Assist with product updates, pricing changes, promo execution, and issue monitoring
* Flag listing or fulfillment issues quickly and escalate as needed

Inventory & Risk Monitoring
* Monitor inventory levels tied to promotions or channel spikes
* Flag inventory risks before they impact sales or fulfillment
* Coordinate closely with the Account Manager on launches, promos, and operational issues

Coverage & Expectations
* Real-time coverage during US business hours
* Available for urgent store changes, platform issues, and revenue-blocking problems
* Comfortable working in a fast-moving environment where accuracy and speed matter

WHAT WE'RE LOOKING FOR:
* Strong hands-on experience with Shopify (DTC required; wholesale portals a plus)
* Experience supporting Amazon operations
* Operational mindset with high attention to detail
* Ability to spot issues quickly and take action without hand-holding
* Clear communicator who works well with Account Managers and cross-functional teams
* Calm, reliable, and proactive under pressure

Nice to Have
* Experience with inventory planning or fulfillment workflows
* Familiarity with promotions, bundles, and multi-channel pricing
* Experience working in high-growth or fast-paced eCommerce environments

Why This Role Matters
This role is critical to keeping revenue flowing. You’ll be the frontline operator during US hours, ensuring the store, platforms, and channels are functioning properly and issues are addressed before they become problems.

If you like owning execution and being trusted with real responsibility, we’d love to hear from you. Please fill out the skills assessment survey/ application form: ----------