Social Media Expert + Copywriter + Graphics Editor + After Sales Support for Australian eCommerce store

Are you a Social Media Expert?
Do you have great Copywriting skills?
Can you create beautiful promotional images and banners?
Can you help our sales team by speaking directly with our customers who require support?

If you answered YES to all of the above then we want you to join our team!

Here's some information about the position and who we're looking for:

RESPONSIBILITIES:
As the job says, we need a superstar all-rounder who can help grow our business. Here is an example of the tasks you shall be responsible for:

SOCIAL MEDIA
- Composing content and sharing on our social media pages using Hootsuite
- Replying to comments/likes
- Finding and growing our followers
- Joining and posting in new groups
- Joining and posting in forums
- Creating a promotional calendar and liaising with our suppliers to coordinate the promotions
- Uploading YouTube videos and editing within YouTube

COPYWRITING
- Composing great content for social media
- Composing great content for email marketing
- Compose blog articles
- Re-writing product & collection descriptions on our website

GRAPHICS EDITING
- Creating promotional banners
- Editing product images including removing backgrounds

AFTER SALES SUPPORT
- Dealing with after sales customer support issues by email and phone
- Liaising with our sales manager (also a Filippo)
- Reporting to our sales manager and business owner
- Helping with inbound sales (occasionally) when needed

HOURS & PAY RATE:
- For the first month, your hours are permanent part-time at $3.125/hour with 20 hours/week ($62.50/week). - The position may then be negotiable for full time 40 hours/week after the first month ($125/week).
- Over time if necessary is paid at time + 30%.

PAYMENT:
- Every second fortnight with remittance advice provided.

ENVIRONMENT & HARDWARE:
- You will require a quiet environment away from loud noises when speaking to customers over the phone.
- You will be required to live in an area with no power outages and good internet connection, preferably in a major city.
- You will own a modern and reliable computer and phone with fast internet connection.

AVAILABILITY:
You must be available to work 40 hours per week during Australian business hours 9am to 5pm AEST and have no other commitments.

WHAT WE WANT TO KNOW ABOUT YOU!:
- Our website is www.rampchamp.com.au. Can you learn about our products enough to help customers?
- What wage are you looking for and why do you feel this is a fair amount?
- Our shortlisted applicants will be invited to join us for a video interview. Can you attend a video interview?
- Our shortlisted applicants will be invited to participate in a paid trial lasting for 2 to 4 hours. Can you attend a paid trial within the next 2 weeks?
- Most importantly, when applying for this position, please reply with "I've read the full job post" on the first line of your reply. Only applicants who follow these directions will be considered.

Good luck!